Refund policy
Return and Refund Policy
â        If the wrong book is sent, please notify us within 7 days.
â        To return a book, the book must be unused and in good condition.
â       We only provide refunds in special cases.
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exceptions / non-returnable items
Unfortunately, we cannot accept returns on discounted sale items or gift cards.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Refunds
We will notify you once weâve received and inspected your return, and let you know if the refund was approved or not. If approved, youâll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weâve approved your return, please contact us at The Emporium, 14/1 Mirpur Road, Shyamoli, Dhaka-1207. Hotline: +88 09606 334 334, Mobile: +88 01713432050,                  Email: contact@saifursbooks.com
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đ The Emporium, 14/1 Mirpur Road, Shyamoli, Dhaka-1207
đ āĻšāĻāĻ˛āĻžāĻāĻ¨: +88 09606 334 334
đą āĻŽā§āĻŦāĻžāĻāĻ˛: +88 01713432050
đ§ āĻāĻŽā§āĻāĻ˛: contact@saifursbooks.com